General Admin & Operations
THE BACK END OF YOUR BUSINESS
These are the tasks that keep your business running… and often, the ones that can either make or break your growth. Many founders assume admin is “just busywork” or that they can figure it out themselves, but the truth is that when your systems aren’t set up properly and your workflows aren’t optimised, everything slows down.
ADMIN & OPS
VIRTUAL ASSISTANCE
FROM
$55 P/H
ONGOING OR PROJECT-BASED SUPPORT AVAILABLE
WHY THIS SERVICE:
This is so much more than “just admin support”, it’s the literal backbone of your business. Without the right workflows, client processes, and system setups, your business growth stalls, client experiences suffer, and you’re forced to waste time doing things you didn’t start your business for. I make sure the foundation of your business is solid, so growth, efficiency, and client satisfaction happen automatically... without the need for you to take your laptop with you everywhere you go.
WHAT CAN BE INCLUDED:
Depending on your needs, this may include:
CRM setup, workflows, and automation (Dubsado, Kajabi, Monday.com, Skool, etc.)
Client onboarding and journey mapping
Email & calendar management, implementation of follow-up systems
Reporting, document organisation, and task management
Process optimisation for efficient operations
Ad-hoc admin support tailored to you & your business
Systems training and ongoing recommendations
WAYS TO WORK TOGETHER
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WAYS TO WORK TOGETHER /
SET PACKAGES
Ongoing Creative Retainers
From $800/month
You get ongoing, dedicated support so your systems and operations run smoothly without you lifting a finger. Perfect for founders who are ready to stop juggling admin tasks and focus on what only they can do best.
This may include:
• Dedicated hours per month (10–30+)
• Full admin, operational, and workflow support
• Client onboarding & journey management
• Email/calendar management
• Task tracking & reporting
• Process recommendations & updates
VA FOR A DAY - 8 Hour Day Pass
From $680/day
A full-day intensive to overhaul your backend or set up new systems. Ideal if you’re setting up something new or if you’re drowning in admin and need a clean, functional foundation fast.
This may include:
• Full operational overhaul or system(s) setup
• Client workflow mapping
• Email, CRM, or task reorganisation
• Processes & procedures set up
• Actionable handover notes for ongoing maintenance
Backend Audit & System Optimisation
From $440
Perfect for founders who are stuck in their current processes but aren’t ready for ongoing support. I audit your emails, CRM, or task systems, then I identify pain points, and provide actionable fixes or implement improvements for you.
This may include:
• Thorough review of current systems and processes
• Identification of bottlenecks and inefficiencies
• Recommendations and/or implementation of improved workflows
• Documented roadmap for smooth operations
CUSTOM SUPPORT PACKAGES
Every business is unique, and sometimes a mix of these packages (or something entirely different) is exactly what you need. I’m here to help you build a solution tailored to your business, your life, and the level of support that lets you finally focus on what you’re actually meant to be doing.
BOOK A FREE CALL AND LET’S DISCUSS HOW I CAN HELP YOU RUN YOUR BUSINESS SEAMLESSLY
If You’re Doing It ALL Yourself… Read This
You already know that doing it all yourself slows everything down. The things you actually excel at (think: serving clients, creating, and leading) get squeezed into whatever time is left. Meanwhile, the backend of your business (think: systems, workflows, and processes that keep it running smoothly) are inconsistent, messy, or downright broken. That stalls growth, causes mistakes, and eventually frustrates both you and your clients.
That is exactly why I am here; to take over your admin and operational headaches with systems that actually work, workflows that make sense, and processes that give your business the foundation it needs to scale.
That way, you get to focus on the work you love (and actually do it really well) while I handle the rest.
Ready? Book a free 1:1 call with me, and let’s build a backend that supports growth, authority, and efficiency.
Admin & Operational Assistance
FAQs
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I take security really seriously.
All client data is managed through secure platforms, including Notion, Dubsado, Kajabi, Monday.com, or Skool, depending on your business & the specific project.
Any passwords or sensitive information are shared through secure password managers, and I adhere to strict confidentiality practices at all times.
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Every one of my clients gets access to a private Notion board, where I track tasks, share updates, and manage your specific project. You’ll see progress in real time.
On top of this, you will be able to contact me directly via WhatsApp, Telegram or Voxer. I will be available durfing business hours to answer questions or clarify tasks. For all retainer (recurring) clients, we start with fortnightly check-in meetings to make sure everything is running smoothly, then move to monthly meetings once we’re in the flow of things.
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As a general rule, I focus on what will have the biggest impact on your business first. Whether it’s client onboarding, system optimisation, or daily admin, tasks are organised by priority to ensure your time and my own are used efficiently.
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That’s where retainers and custom packages come into play. There is always room for your package to scale up or down depending on your workload, business growth, or new projects. Flexibility is built in so you always have the right level of support.
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Security is a priority. All files are stored in private, client-specific folders, and shared securely through Notion or cloud platforms.
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You’ll notice immediate improvements in efficiency and organisation from day one. Longer-term impact (like smoother client experiences, faster payments, and streamlined workflows) depends on your business size and systems complexity. I focus on sustainable, scalable solutions rather than quick fixes.